REP vs. Utility: Who Actually Provides Your Electricity in Texas?

One of the most common points of confusion for Texas business owners is this: who is actually providing your electricity? You see CenterPoint or Oncor on your bill, but you signed a contract with a company called something else entirely. Are they the same company? Who do you call when the power goes out? Who do you negotiate rates with?

The answer lies in how Texas deregulated its electricity market. In a deregulated market, the company that sells you electricity is not the same company that delivers it. Understanding this distinction is fundamental to managing your energy costs effectively.


The Three Companies Behind Your Electricity

In a deregulated Texas city, three separate entities are involved every time you flip a light switch:

Your REP (Retail Electricity Provider)

Your REP is the company you have a contract with. They are your electricity supplier — the company that buys power on the wholesale market and sells it to you at a retail rate. Your REP determines your energy rate, your contract terms, and your billing. When you "shop for electricity" or "switch providers," you are switching REPs.

There are over 100 active REPs in the Texas market. Some you may have heard of — TXU Energy, Reliant, Direct Energy, Constellation. Many others are smaller regional or commercial-focused providers. The variety is the whole point of deregulation: competition drives better rates and service.



Your TDU (Transmission and Distribution Utility)

Your TDU is the company that owns the physical infrastructure — the power lines, transformers, poles, and meters — that delivers electricity to your building. Unlike REPs, TDUs are regulated monopolies. You cannot choose your TDU; it is determined by your geographic location.

The major TDUs in Texas are:


Your TDU charges delivery fees that appear on your electricity bill, but they are passed through by your REP. These fees are regulated by the Public Utility Commission of Texas (PUCT) and are the same regardless of which REP you choose. You cannot negotiate TDU charges.



ERCOT (Electric Reliability Council of Texas)

ERCOT operates the Texas power grid. It does not sell electricity or own any power lines. Instead, it manages the wholesale market, balances supply and demand in real time, and ensures grid reliability. Think of ERCOT as the traffic controller — it coordinates the generators, TDUs, and REPs to keep the system running.

You will rarely interact with ERCOT directly, but their operations affect the wholesale prices that ultimately influence the rates your REP offers.


Your REP sells you electricity. Your TDU delivers it. ERCOT coordinates the grid that makes it all possible.

Who to Call For What

This is where the confusion becomes practical. When something goes wrong — or when you need something done — knowing which company to contact saves you time and frustration:


Why This Distinction Matters for Your Business


You Can Only Negotiate Part of Your Bill

When you shop for commercial electricity rates, you are only comparing the REP's energy supply charges. TDU delivery charges — which can be 30-50% of your total bill — are the same no matter which REP you choose. Understanding this prevents you from expecting unrealistic savings from a REP switch alone. Our guide on reading your commercial electricity bill breaks down which charges are which.


Switching REPs Does Not Affect Your Power

Because your TDU handles delivery and your REP handles supply, switching REPs has zero impact on the physical electricity coming to your building. The same wires, the same meter, the same reliability. The switch is purely administrative — it typically takes a single billing cycle and happens with no interruption in service.

This is important because many business owners avoid switching out of fear that they will experience a service disruption. That fear is unfounded. The electrons do not know or care which REP you are paying.


Your TDU Determines Your Rate Class

Your TDU assigns your meter a rate class based on your service type, voltage level, and usage characteristics. This rate class determines which TDU delivery rates apply to your account. Commercial customers typically fall into a different rate class than residential, and large commercial customers (high voltage, high demand) have different rates than small commercial.

If you believe you are in the wrong rate class — for example, you are being billed at commercial demand rates but your usage profile suggests you should be on a different tariff — this is something your REP or broker can help you investigate with the TDU.


Knowing whether to call your REP or TDU can save hours of frustration — they handle completely different aspects of your service.

Common Mistakes Business Owners Make

  • Calling the TDU to negotiate rates. TDU rates are regulated and non-negotiable. If you want a better deal on your electricity, talk to REPs or use a broker.
  • Thinking CenterPoint or Oncor is their electricity provider. These are TDUs — they deliver power but do not sell it. Your REP is the company on the first page of your bill and the contract you signed.
  • Ignoring TDU charges when comparing rates. Two REPs may offer identical energy rates, but if your TDU charges are high, the total cost is still high. Always compare all-in cost, not just the energy rate. Our guide to lowering commercial electricity bills covers how to evaluate total cost. Understanding fixed vs. variable rates also helps compare options.
  • Calling the REP for a power outage. Your REP cannot restore power — they do not own the infrastructure. Call your TDU directly. They have outage reporting lines and restoration crews.



How a Broker Navigates This for You

Part of the value of working with an energy broker is that they handle the complexity of the REP/TDU relationship on your behalf. A broker understands which charges are negotiable, how TDU rate classes work, and which REPs offer the best terms for your specific usage profile and TDU service area.

Instead of calling five different REPs, comparing apples-to-oranges quotes, and trying to decipher TDU tariff schedules, you get one point of contact who does all of that for you — typically at no direct cost, since brokers are compensated by the REP, not by you.


May 9, 2026
Timing is everything in the Texas electricity market. The difference between renewing your commercial electricity contract at the right time versus the wrong time can amount to tens of thousands of dollars over the life of your agreement. Yet most Texas businesses treat contract renewal as an afterthought — something they deal with reactively rather than strategically. In a deregulated market like ERCOT , you have the power to choose your supplier and negotiate your terms. But that power is only useful if you exercise it at the right moment. This guide explains exactly when and how to approach your commercial electricity contract renewal for maximum savings. Know Your Contract End Date This sounds obvious, but it is the number one reason businesses overpay for electricity. The majority of commercial customers we work with do not know when their current electricity contract expires until it is too late. When your contract ends without a new agreement in place, one of two things typically happens — and neither one is good for your business: Auto-renewal at a holdover rate. Some contracts include a provision that automatically rolls you into a new term, but at a significantly higher rate. These holdover rates are rarely competitive — they are set by the REP without any negotiation, and they can be 20-50% above market rates. Month-to-month variable pricing. Without a contract in place, you default to a month-to-month variable rate that fluctuates with the wholesale market. This means you have no price protection during peak demand periods when electricity is most expensive. Both scenarios cost you money, and both are entirely avoidable. The fix starts with one simple action: find out when your current contract ends and put that date on your calendar — with a reminder set 120 days in advance. The 3-4 Month Rule The single most important tactical advice for contract renewal is this: start shopping 90 to 120 days before your contract expires. There are several reasons this timeline works: Forward pricing availability. Electricity suppliers offer forward pricing — rates locked in today for a future start date. These forward offers are typically available 30 to 120 days out. Starting early gives you access to the widest range of forward pricing options. Competitive leverage. When suppliers know you are shopping well in advance, they compete harder for your business. A business that calls one week before contract expiration has limited leverage because the supplier knows you are under time pressure. Time to compare. Evaluating bids from multiple suppliers takes time. You need to compare not just the headline rate, but the contract terms, fee structures, pass-through mechanisms, and early termination provisions. Our guide to fixed vs. variable rate electricity breaks down each option. Rushing this process leads to overlooked details that cost money. Market flexibility. Starting early means you can watch the market for favorable pricing windows. If rates are trending down, you can wait a few weeks. If rates are about to spike (heading into summer, for example), you can lock in before the increase. The Renewal Timeline 120 days out: Begin gathering your usage data and contacting brokers or suppliers. 90 days out: Review competitive bids and compare options. 60 days out: Finalize your selection and execute the contract. 30 days out: Confirm the switch is on track with your new supplier and ERCOT. Market Timing: When Are Texas Electricity Prices Lowest? The Texas electricity market follows predictable seasonal patterns driven largely by weather and natural gas prices. Understanding these patterns can help you time your contract renewal for the best possible rates. Generally, the best time to lock in a commercial electricity rate in Texas is between October and March. During this window, electricity demand is lower (mild weather means less HVAC load), natural gas prices — which drive the marginal cost of electricity generation in Texas — tend to be more stable, and suppliers are more willing to offer competitive forward pricing to secure volume for the coming year. Conversely, the most expensive time to sign a contract is during the summer months, particularly June through August. Wholesale prices are elevated due to peak cooling demand, and suppliers price their forward contracts to reflect the risk of extreme heat events. If you lock in a 24- or 36-month contract at summer peak pricing, you are paying an inflated rate for the entire term — not just the summer months. Timing your contract renewal to coincide with lower market periods can save your business thousands over the contract term. That said, the "best time" is a general guideline, not a guarantee. Unusual weather patterns, natural gas supply disruptions, changes in generation capacity, and regulatory developments can all move prices outside of their typical seasonal ranges. This is why ongoing market monitoring matters — and why working with a professional who tracks these factors daily is so valuable. Watch the Calendar, Not Just the Market Beyond general seasonal trends, several specific calendar events and market factors can significantly impact electricity pricing in Texas: ERCOT capacity and reserve margin reports. ERCOT publishes seasonal assessments of expected generation capacity versus demand. When reserve margins are tight — meaning the grid has less cushion between available supply and expected demand — forward prices tend to rise as suppliers price in the higher risk of scarcity events. Hurricane season (June-November). Gulf Coast hurricanes can disrupt natural gas production and electricity transmission infrastructure. The mere forecast of an active hurricane season can push forward prices higher as suppliers hedge against potential supply disruptions. Planned generation outages. Power plants schedule maintenance during lower-demand periods, but the timing and duration of these outages affects available supply. When multiple plants are offline simultaneously, prices can rise even during typically mild periods. Natural gas market movements. Since natural gas is the primary fuel for Texas electricity generation, significant movements in the Henry Hub benchmark directly impact electricity forward pricing. A cold winter that drives up natural gas demand nationally can raise Texas electricity prices even before summer arrives. Tracking all of these factors yourself is a full-time job. This is one of the core services an energy broker provides — continuous market monitoring so that when it is time to renew your contract, you are making a decision based on current conditions, not last month's assumptions. Early Termination: When It Makes Sense to Break a Contract Sometimes the smartest move is not waiting for your contract to expire — it is getting out early. If market rates have dropped significantly below your current locked-in rate, paying the early termination fee (ETF) and signing a new contract at lower rates can actually save you money over the remaining term. Here is how to evaluate whether early termination makes financial sense: Calculate your remaining cost. Multiply your current rate by your expected consumption for the remaining months of your contract. This is what you will pay if you stay. Get current market pricing. Obtain competitive bids for a new contract covering the same remaining period. Calculate what you would pay at the new rate. Add the ETF. Your current contract specifies the early termination fee — typically a per-kWh charge multiplied by your remaining expected usage, or a flat dollar amount. Compare totals. If the new contract cost plus the ETF is less than the cost of staying on your current contract, early termination is the financially rational choice. This calculation is straightforward in principle, but the details matter. Some ETFs are structured to decrease over the contract term, making termination more attractive as you approach expiration. Others have minimum charges that make early termination prohibitively expensive regardless of market conditions. An experienced broker can run these numbers for you and tell you exactly where the break-even point is. How a Broker Helps With Contract Renewals The businesses that consistently get the best electricity rates in Texas are not the ones who happen to get lucky with timing. They are the ones who have a professional managing their energy procurement on an ongoing basis. Here is what a good energy broker does for you around contract renewal: Tracks your contract dates. You do not need to set calendar reminders or dig through filing cabinets to find your contract terms. Your broker knows exactly when every agreement expires and starts the renewal process at the optimal time. Monitors market conditions. Instead of checking electricity prices yourself (which most business owners have neither the time nor the expertise to do meaningfully), your broker is watching daily market movements and will advise you on when conditions favor locking in a rate. Solicits competitive bids. Rather than calling individual REPs one at a time, your broker sends your usage profile to 25+ suppliers simultaneously, generating a competitive bidding environment that drives prices down. Reviews contract terms. The headline rate is only part of the picture. Your broker reviews the full contract for unfavorable terms, hidden fees, pass-through mechanisms, and termination provisions that could cost you down the line. Provides continuity. Your broker retains your historical usage data, knows your business's energy profile, and understands your preferences from previous renewal cycles. This institutional knowledge means each renewal is more efficient and better tailored than the last. All of this comes at no cost to your business — the broker is compensated by the supplier, not by you.  A broker manages the entire renewal process — from market monitoring to contract execution — so you can focus on running your business. Take Control of Your Next Renewal Your commercial electricity contract is one of the largest controllable expenses in your business. Treating renewal as a strategic decision rather than an administrative task can save you thousands of dollars every year. The key principles are simple: know your contract end date, start shopping 90-120 days early, time your renewal to avoid peak market periods, and work with a professional who monitors the market and negotiates on your behalf. For more ways to reduce costs, see our guide to lowering commercial electricity bills . Businesses that follow this approach consistently pay less for electricity than those who let contracts auto-renew or wait until the last minute. If you do not know when your current contract expires, that is the first thing to fix.
May 9, 2026
Texas is one of the few states in the country with a fully deregulated electricity market. That means businesses operating within the ERCOT grid have the freedom to choose their Retail Electric Provider (REP) — a significant advantage that can translate into real savings on one of your largest operating expenses. But freedom of choice comes with complexity. There are more than 25 licensed REPs serving the Texas commercial market, each offering dozens of plans with varying rate structures, contract terms, and fee schedules. Navigating this landscape on your own is time-consuming, and without market expertise, it is easy to leave money on the table. That is why a growing number of Texas businesses — from single-location restaurants to multi-site industrial operations — work with energy brokers rather than going directly to providers. What Does an Energy Broker Actually Do? An energy broker acts as an intermediary between your business and multiple electricity suppliers. Rather than you contacting each REP individually to request pricing, your broker handles the entire process on your behalf. Here is how it typically works: The broker collects your usage data. This includes your historical consumption (usually 12 months of usage history), your current rate and contract terms, your meter information, and your TDU service area. The broker solicits competitive bids. Using your usage profile, the broker requests pricing from multiple suppliers simultaneously. This creates a competitive bidding environment — suppliers know they are competing against each other, which drives prices down. The broker presents your options. You receive a side-by-side comparison of bids from multiple suppliers, including the rate per kWh , contract length, rate structure ( fixed, variable, or hybrid ), and any fees or special terms. You choose. The broker explains the options and makes recommendations based on your business's needs, but the final decision is always yours. The broker manages the transition. Once you select a supplier, the broker handles the contract execution and coordinates with ERCOT for the switch. There is no interruption to your service.  The most important thing to understand is that the broker is paid by the supplier, not by you. REPs build a small commission into their pricing to compensate the broker. This is the same commission structure that exists whether you go through a broker or not — when you go direct, the REP's internal sales team earns that same margin. Using a broker does not add cost to your bill.
May 9, 2026
When most Texas business owners think about their electricity cost, they think about one number: the per-kWh rate. That number represents energy charges — what you pay for the volume of electricity you consume. But hidden beneath that headline rate is a second, often larger cost component that most businesses never scrutinize: capacity charges. These charges — which show up as demand charges , transmission demand fees, and various per-kW assessments — pay for the grid's ability to deliver power at your peak consumption level, regardless of how much total energy you use. Understanding the fundamental difference between energy and capacity costs is essential for commercial electricity buyers who want to move beyond surface-level rate shopping and actually control their total cost of power. This guide breaks down both cost components in depth, explains how each is calculated, identifies the trends driving each component, and provides strategies for managing both. The Fundamental Distinction Every dollar on your commercial electricity bill ultimately pays for one of two things: Energy Costs: Paying for Fuel and Generation Energy charges pay for the actual electricity you consume — the kilowatt-hours (kWh) that powered your lights, HVAC, equipment, and operations during the billing period. These charges reflect the cost of generating electricity: the fuel (natural gas, wind, solar), the operating costs of power plants, and the wholesale market dynamics that determine the price at which generators sell their output. Energy charges are volumetric — they scale directly with how much electricity you use. If you use twice as much electricity, your energy charges roughly double. If you shut down for a week, your energy charges drop proportionally. On your bill, energy charges typically appear as: Energy charge (per kWh) from your REP TDU energy delivery charge (per kWh) from your TDU Fuel factor or energy pass-through charges (on some contract structures)  Capacity Costs: Paying for Infrastructure and Readiness Capacity charges pay for the grid's ability to deliver power at the rate you need it — measured in kilowatts (kW) of peak demand. These charges cover the physical infrastructure (transformers, substations, distribution lines, transmission towers) that must be sized to handle your maximum draw, the generation capacity that must be available to serve peak system-wide demand, and the ancillary services that keep the grid stable. Capacity charges are demand-based — they scale with the highest rate at which you consume electricity at any point during the billing period, not the total volume you consume. Two businesses can use the exact same total kWh in a month but pay dramatically different capacity charges if one draws power steadily and the other draws it in sharp peaks. On your bill, capacity charges typically appear as: TDU demand charge (per kW) — often the largest single capacity-related line item Transmission demand charge (per kW) — covering high-voltage transmission infrastructure REP demand charge (per kW) — some contracts include a supply-side demand component Coincident peak (4CP) charges — based on your usage during ERCOT system peak periods Capacity obligation or ancillary service charges — covering grid reliability requirements
May 9, 2026
Restaurants are among the most energy-intensive businesses in the commercial sector. Between commercial kitchen equipment running at full capacity during service, walk-in coolers and freezers operating around the clock, HVAC systems battling Texas heat, and hood ventilation fans that never stop, electricity is often the second-largest operating expense for Texas restaurants — right behind labor. Our restaurants and food industry page covers how we help operators across the state. The good news is that operating in ERCOT's deregulated electricity market means you have options. Unlike states where a single utility dictates your rate, Texas restaurant operators can choose their commercial electricity supplier, negotiate their contract terms, and implement operational strategies that directly reduce what they pay. This guide covers the practical, high-impact actions you can take to bring those electricity costs down. Why Restaurant Electricity Bills Are So High Before you can fix the problem, it helps to understand why restaurants use so much electricity compared to other commercial businesses of similar size. The answer comes down to two factors: total consumption and peak demand. On the consumption side, restaurants operate energy-hungry equipment for extended hours: Walk-in coolers and freezers run 24 hours a day, 7 days a week. These are the baseline of your electricity usage, drawing power even when the restaurant is closed. Commercial ovens, fryers, and grills consume massive amounts of electricity during prep and service. A single commercial convection oven can draw 10-15 kW. HVAC systems work overtime in Texas, especially from May through September. The kitchen generates significant heat, so your cooling system is not just fighting outdoor temperatures — it is fighting the heat your own equipment produces. Hood ventilation systems are required by code to run whenever cooking equipment is in operation, and they pull conditioned air out of the building, forcing the HVAC to work harder. Lighting, POS systems, dishwashers, and ice machines round out a substantial base load that runs through every shift. All of this equipment running simultaneously is what drives the second factor — peak demand — which is where the real cost pain point lies for most restaurants.
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